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Well Pump Stopped Working? 6 Questions You Might Be Afraid to Ask

January 16, 2020

Well Pump Stopped Working? 6 Questions You Might Be Afraid to Ask

It’s a problem all homeowners with private wells dread – a well pump that stops working. The threat of well repair is enough to make many homeowners break out in sweats.

Here’s the good news – many well problems are minor issues that can be fixed rather quickly. Here’s the bad news – there may come a day when you need well pump service.

However, even if you are facing a major well pump problem, it does not mean you will be stuck without water forever. It is repairable or replaceable. To help alleviate some of the fears you may have, we are answering the questions you might be afraid to ask.


IS THE PROBLEM FIXABLE?

The first question you probably want to ask but are afraid to is whether or not your well pump problem is fixable. This is because you know if it isn’t, then you will need to replace your well pump – and that thought is scary. Most of the time, the problem is fixable. In fact, you may even be able to fix the problem yourself by using our free emergency troubleshooting and diagnostic tools.

 

WILL I NEED TO REPLACE MY WELL PUMP?

Without knowing the issues you are facing currently, we can’t accurately say whether or not you will need to replace your well pump. What we can tell you is that well pumps do have a shelf life, so depending on the age of your pump, you may need to replace it. Well pumps tend to have a life expectancy of 10-15 years. However, if your well pump is not at the end of its life, then you can likely have a well pump repair rather than a full replacement.

 

WILL I NEED TO REPLACE MY PRESSURE TANK?

In some cases, you will need to replace your pressure tank rather than your well pump. Your well works with your pressure tank to provide water to your home. The water is pumped from the well to your pressure tank, where it remains until someone in your home turns on a water faucet. In some cases, your well pump may be failing because there is an issue with the pressure tank, such as the wrong size pressure tank for the water needs of your household or the tank could be waterlogged causing the pump to short cycle adding more stress to your well pump.

 

WILL I NEED TO DIG A NEW WELL?

We understand why you are afraid to ask this question. Digging a new well is a costly task! However, it is highly unlikely you will need to dig a new well. Most of the time, well pump problems are a matter of the well pump itself and not the well. A well pump repair, replacement, or even water well deepening may solve the problem you are facing.

 

HOW LONG WILL I BE WITHOUT A WORKING WELL PUMP?

Since we have not diagnosed your well pump issue, we can’t tell you exactly how long you will be without a working well pump. What we can tell you is that Monticello Pump Services, Inc. offers free emergency troubleshooting 24 hours a day, 7 days a week. Plus, our technicians are available for emergency repair service after-hours and on weekends. We do our best to help homeowners in Manassas, Leesburg, Fairfax, and Fredericksburg got their water running like normal as soon as possible.

 

HOW MUCH IS THIS GOING TO COST ME?

Finally, and possibly the biggest question on your mind is how much pump service near me is going to cost. At Monticello Pump Services, Inc., we offer a free over-the-phone analysis and diagnostic check anytime day or night. Sometimes, we are able to solve well pump problems right over the phone!

However, the cost of a well pump repair varies greatly depending on the problem. Some fixes are inexpensive, while others like a well pump replacement are going to be more costly. When speaking to a licensed professional, be sure to ask about the costs of repair and replacement parts and be willing to spend more on quality products that will last longer.

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What Our Clients Say?

Our commitment to exceptional service is reflected in the feedback from our satisfied customers. We invite you to view recent comments and testimonials on our website to see why homeowners consistently choose Monticello Pump Services for their water pressure and well pump needs. Their experiences speak volumes about our reliability, professionalism, and the lasting quality of our solutions.
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Ahmet Kendir profile picture
Ahmet Kendir
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He is the best person that I have ever known. My well pump went out yesterday night. I called him at 3:00AM and left a voicemail because it was emergency. He called me back at 7:00AM and troubleshooted my well problem over the phone this morning for free. “NO COST” It’s working perfectly fine right now. If it happens again I will definitely call them to fix the parts. I will go with no other well service other than MONTICELLO ever again.
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Mike Lausten profile picture
Mike Lausten
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The best in the business when it comes to any issues with your well- Jason is a true professional and the team at Monticello Pump is first and only call you should make if you need help with anything having to do with your well!
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Anthony Hanrahan profile picture
Anthony Hanrahan
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Elite customer services.
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Howard Ackerman profile picture
Howard Ackerman
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I strongly recommend Monticello Pump Services. Friday night, we had no water. Jason from MPS was here by 8 a.m. Saturday and had the problem diagnosed and fixed within a few minutes.
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Patrick Fuchs profile picture
Patrick Fuchs
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Highly recommend. Jason troubleshooted my well problem over the phone in the evening, came over expeditiously, and fixed the broken adapter at a reasonable price. He was very responsive throughout the process, including on other plumbing matters. Great service and good people. I am very glad I called them. I will be recommending Monticello to my neighbors.
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Ben LNU profile picture
Ben LNU
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Helpful diagnosis info and diagrams on the website. I've needed their help twice and they have always been rapid to respond. Fair pricing for exceptional service. Very good, patient explanations about the components of the system and condition of each. Didn't know they also handle sump pumps and sewage ejection pumps.
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CJ Horselover profile picture
CJ Horselover
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Monticello just left. I couldn't be happier. Jason explained the whole process from testing to potential solutions. What I really liked was that they tried the simplest and least expensive option to fix my well issue first and clearly explained next steps if that did not resolve the issue. They were prompt in arrival.
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Gene Dell profile picture
Gene Dell
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I will go with no other well service other than Monticello ever again! I called them on a Wednesday night after 8:00PM. Got a call back in less than 15 minutes for a well issue where we were spewing water. the next day they were out digging the 5 feet down in the heat to diagnose and fix the issue. Great customer service and great price by a great team!
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Sally Travis profile picture
Sally Travis
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Fabulous service, excellent customer service and just great guys! Our well pump stopped working and they came right out and replaced the pump. Highly recommend!
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Bill Travis profile picture
Bill Travis
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Sometimes you just get lucky. Our well pump was fried and my previous well service company couldn't get to us for days. I called Jason at Monticello Pumps and they were there by 1pm. I had a new well pump by 5pm! They came not only to assess the job, but ready to do the job. I have a new well service company.

Contact Monticello Pump 
Services, Inc.

Now with four locations & service areas we are closer to you than ever before, ensuring prompt and efficient service across a wider region.
If you require immediate assistance, we are available 24 hours a day, 7 days per week by calling us directly at 703-241-1673.

Get In Touch

For non-urgent inquiries or to schedule a consultation, simply fill out the form below, and our team will get back to you as soon as possible. Let Monticello Pump Services be your trusted partner for all your well water and constant pressure needs.
In addition to serving Manassas, Virginia, Monticello Well Pump Services also serve these other cities:

Great Falls, Virginia • Fairfax, Virginia • Warrenton, Virginia • Gainesville, Virginia • Haymarket, Virginia • Nokesville, Virginia • Middleburg, Virginia • King George, Virginia • Lake Anna, Virginia • Chancellorsville, Virginia • Potomac & surrounding areas

Manassas, Virginia:

8518 Virginia Meadows Drive
Manassas, VA 20109
703-241-1673

Fredericksburg, Virginia

Fredericksburg, Virginia 22401
& surrounding areas
540-785-8355
Toll-Free: 1800-462-1333

Leesburg, Virginia:

722 E. Market Street, Suite 102
Leesburg, VA 20176
703-241-1673
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